SHIPPING 📦

Shipping & Delivery

At Coco Custom Co., we know you’re excited to receive your bespoke creations! We take every measure to ensure your items travel safely from our studio to your doorstep. To keep things seamless and secure, we’ve partnered with South Africa’s most reliable & affordable courier services.

Our Shipping Partners

We offer flexible delivery options to suit your needs & pocket. Whether it’s a gift for a loved one or a treat for yourself, you can choose from:

• Pudo Locker to Locker & Locker to Door: A secure, contact-free way to collect your items from a locker near you.  Please ensure to select the correct size at checkout based on the items you are purchasing.

The "Perfect Arrival" Promise

We believe in total transparency. Before we seal your box and send it on its way, we will send you a photo of your finished items. This gives you a "sneak peek" and confirms that everything is packed perfectly and in pristine condition before it leaves our hands.

The Fine Print

While we take extreme care in packaging your orders (bubble wrap is our best friend!), please note that once a parcel has been handed over to the courier and shipped, Coco Custom Co. is no longer responsible for loss, delays, or damages. By completing your purchase, you agree to these terms.

Should any issues arise during transit, you will have full tracking details & we will assist you in your inquiry with the courier service.

Thank you for trusting us with your custom pieces—we can’t wait for you to see them in person!